Error 1723 – There is a problem with Windows Installer package

Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.

  1. Navigate to C:\users\"username"\AppData\Local\
  2. right click on "temp"
  3. Go to properties , then the Security tab
  4. Give the user full rights to the folder.

Some additional options are LocalMachine\Administrators , Domain\Domain users


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Microsoft Outlook is auto accepting meeting requests into calendar

 How to turn off auto accept of meeting invites

Two options in Outlook can trigger auto accept of meeting invites.

  1. Outlook may have been configured to auto accept invites.

    1. Go to File >>Options >> Calendar
    2. Scroll down to " Automatically accept or decline meeting requests.
    3. Click on the button " Auto Accept/Decline"
    4. Uncheck all to turn off Auto Accept.


  2. You may have delegated access to your calendar

    1. Got to File>>Account Setting>>Delegate Access>>
    2. Select " My delegates and me"



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Apptix VoIP Phone service Termination

Switch to Verizon Virtual communication Express.

In a letter dated November 4th Apptix Voice informed many of their smaller customers that their Apptix VoIP Phone service will be terminated as of December 31st 2015.  Fortunately Lansend had already switched to Verizon Virtual communication Express for their hosted PBX.

We will be happy to assist you in switching your hosted PBX to Verizon Virtual communication Express in a smooth and timely fashion.

You may not be aware but a few years back Apptix stopped accepting small businesses with less than 25 users. Small business that were already had Apptix VoIP Phone service with less than 25 users got grandfathered in. Subsequently they added a VoIP Premium Support charge of $25.00. Apptix VoIP Phone service although reliable, was arguably the most expensive solution in the industry.

Having said that you now have until December 31st to switch to a new carrier’s hosted PBX for VoIP Phone service.

Lansend recommends Verizon Virtual communication Express or VCE. It is reliable, easy to manage and is compatible with a host of legacy Phone devices. Moreover VCE is significantly cheaper than Apptix VoIP Phone service.

Ordering Verizon Virtual communication Express is simple, each user requires a device and either a Standard User Bundle or a Premium User Bundle.

The VCE Premium User Bundle, in addition to unlimited local and nationwide long distance calling, includes, Voicemail to Email, Desktop Softphone, and a Mobile client for Android and IOS.

Each Virtual Communications Express Site Package includes

  • Virtual Communications Express Auto Attendant (1-M4FGGB)
  •  Virtual Communications Express Hunt Group (1-M4FGGZ)
  • Music on Hold (pbx-010)

Migration and installation is pretty easy, however it does require some experience and understanding of phone systems, hosted PBX and VoIP Phone service to ensure a successful migration. The initial process is time consuming, laborious and requires great attention to details.

 In addition to deploying Verizon Virtual communication express for small and medium business in all boroughs of New York City Brooklyn, Queens and Manhattan . We ourselves have migrated from Apptix VoIP Phone service to Verizon Virtual communication Express and are very familiar with the process and paperwork required.

 Having Lansend perform the initial ordering, migration and deployment will ensure a smooth and painless migration.

Please call us at (718) 361-1010 for a free consultation.


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migrate from apptix to Godaddy office 365

Apptix has announced that they are migrating all their Microsoft Exchange Customers to Office 365 provided by Godaddy. Apptix additionally states that this migration from their Hosted Exchange environment to Godaddy Office 365 will be done free of charge.
However like the old adage “nothing is free”. While you may not be specifically charged by Godaddy or Apptix for the migration to Office 365.  You are paying more per user per month.

The Online Essential plan from Godaddy has an initial cost of $5.99 per user per month and will renew at $9.99 per user per month. The same plan direct from Microsoft Office 365 is called Office 365 Business Essentials and cost $5.00 per user per month. You will eventually pay double for the same service if you switch to Godaddy.  Moreover while Microsoft has historically reduced prices, Godaddy has increased prices.

Godaddy claims to have 24×7 support and it is true they are available 24×7 , but like any business you typically need support during business hours; during which a) the hold times will be greater b) every time you call you will get a new person who does not know your issue or your business. Godaddy will probably use a boiler plate one size fits all migration plan. If your migration hits a road block, you may very well be without email services for an extended period of time.

Lansend is a New York based Microsoft Office 365 partner and we have successfully migrated email services to Office 365 for companies in New York City, Brooklyn & Queens. Unlike Godaddy we do not take on 1000s of customers at once. We focus on a limited number of customers and take the trouble to learn your unique needs and requirement to ensure a smooth migration from Apptix to Office 365. You will be dealing with the same person throughout the migration process until you are successfully migrated to Office 365. If required we will even come to your office to assist with configuration of Outlook etc.

Yes Lansend will charge you a reasonable price for migration services, but considering the reduced cost of per user per mailbox even a company with 4-5 users will quickly recap the cost.

Please call or email Lansend for a free consultation on a successful migration to Office 365

(212) 655-9293
(718) 361-1010


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